FAQs
All questions regarding your shopping experience on the store and the payment process and shipping policy.
How can I pay for my order
You can pay through cash on delivery (COD), Visa/Mastercard/UnionPay credit/debit cards or any Digital Wallet in Pakistan.
What are our delivery charges?
Our delivery charges are Rs. 200 per order nationwide.
Do we ship orders nationwide?
Yes, we ship all over Pakistan.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive.
How can I get a refund?
For our Returns, Refunds and Exchange policy, please check the Returns and Exchange section.
How can I replace a product?
For our Returns, Refunds and Exchange policy, please check the Returns and Exchange section.
Do I have to pay for shipping charges when replacing a product?
For our Returns, Refunds and Exchange policy, please check the Returns and Exchange section.
Do I have to pay for shipping charges when returning a product?
For our Returns, Refunds and Exchange policy, please check the Returns and Exchange section.
Can I return a product after 7 days?
You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won't be able to accept return request.
What will happen if my return request is not approved?
If you return request is not approved we will inform about the reason. Your product will be sent back to you.
I still can't find what I'm looking for.
Hit the contact us button and reach out to us!